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Rental Guide
Renting can save you money and a lot of effort.
Some ‘deals’ when buying instead of renting aren’t
so great if you have to find storage space for the
stuff. The best thing to do when you buy items for
your wedding is re-sell it afterwards on craigslist
or eBay and get rid of it …or rent and save the
extra hassle.
When choosing a party rental provider be sure you
see what you’re renting before your final decision.
Get referrals and make sure they have a reputation
for reliability with clean and in good condition
items. In this case you usually get what you pay
for.
Reservations are necessary so that the items that
you need will be available on a specific date. A
reservation or rental deposit may be required.
Early planning will assist in those items that are
rented during heavy seasonal events. Most of the
prices are for the day of the event only, while
others provide extensions on some items or state
that the rental period is longer than the day of the
event (i.e. 3 days). If prior set-up is required,
you may have to pay for the additional, unused time
frame as well.
Party rental companies are normally very customer
service oriented and they realize that some things
change during the planning process. Call or visit
them when you have additional needs or need to make
a change on your order. However, designate one
person to make these changes. It can be confusing
if they receive requests from three different
people. Some companies offer free delivery and
pickup service, while others may charge a nominal
fee determined by the location site of your event.
Deliveries and pickups are usually scheduled, so if
specific times are needed, work out these details
with the customer service person. When deliveries
or pickups are made, have someone at the location
who can best instruct the driver.
The proper return of all items is important as you
will most likely be charged for any damages or
losses. Ask about any damage waiver policies on
rentals in the event that accidental damage is
caused. Replacement fees may also be included in
the event that abuse or loss has taken place. Final
payment dates, cancellation fees, postponed orders
or payment methods are also good questions to ask
the customer service specialist.
Ask the company what it requires of you after the
event is over. Find out if the dishes need to be
washed or simply rinsed; do the tables need to be
broken down; should the chairs be stacked; how best
to attend to linen items; and, how should fountains
be maintained. For convenience, gather all items
and place in a single location or area for the
drivers.
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